The Work of Building for Other Engineers: Platform & SRE Mindset

Recently, I’ve seen this thread on subreddit, and got inspired.

What do you wish someone told you when you became a SRE/Platform/DevOps engineer?

In this post, I reflect on what it really means to be a software engineer who builds for other engineers. I share stories from my early career, key mindset shifts from SRE and platform work, and three human-centered principles that can help you become a multiplier in your organization.

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Human & Leadership Growth Busra Koken Human & Leadership Growth Busra Koken

What “managing up“ really means: A Practical Guide to Working with Your Manager

Managing up might sound like corporate jargon, something only senior folks or managers in big companies worry about. But in reality, it’s something most of us do, consciously or not, as part of everyday work.

In this post, I share what managing up really means, how I came to understand it more deeply after becoming a manager myself, and a set of practical, human-centered ways to build a clearer, more supportive relationship with your own manager. Whether you’re an engineer or a first-time manager, I hope this gives you something useful to work with.

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Reliability & Resilience Busra Koken Reliability & Resilience Busra Koken

Three Guiding Lights on Sustaining Resilience

When it comes to building reliability and resilience, there’s no perfect checklist. But there are a few grounding ideas I keep coming back to, especially when things get messy.

In this post, I share three principles that continue to guide my work: focusing on what really matters to users, creating psychological safety around failure, and letting incidents shape what we learn and prioritize.

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Busra Koken Busra Koken

Why Humans in Systems?

First email that was sent to subscribers who want to hear more about Humans in Systems.

I started Humans in Systems because I care about the people behind technology. While I’m the one who is coaching/mentoring, and consulting, I didn’t want this to be just about me. I wanted a name that reflects what matters most: how we, as people, shape and interact with the systems we build.

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