Humans are the most resilient part of your systems.

You can’t deliver consistent customer value with systems that don’t support the people running them —especially when things break.

Hi, I am Busra.

In over decade of experience across startups and large organizations, I’ve built multi-cloud infrastructure, developed tools to support incidents and lead team of engineers to have best time of their careers.

What’s always fascinated me is the human layer.

We often think resilience is about redundancy, failovers, or automation. It is! And it's also about how humans adapt, operate, and interact under pressure.

Because systems can only sustain pressure when the people behind them are equipped to do the same.

Today, I bring this perspective and experience to help individuals grow and expand in their career and support organizations in building reliability cultures that serve their teams and customers sustainably.

Read more about me here.

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What I do

1:1 Coaching & Mentoring

You don’t need to be in crisis to want support. Many of the people I work with are already growing, but want to do it with more clarity and confidence.

Maybe you’re stepping into a new role, learning to lead, or figuring out how to have more impact in a complex org. Maybe you want your work to be seen, your ideas heard, or your next step to feel intentional. Or maybe you're simply tired of figuring it all out alone.

We’ll meet where you are and work through what matters most to you. Whether that’s navigating visibility, building confidence in how you communicate, shaping your leadership style, or growing technically without burning out.

And if public speaking feels daunting, I’ll help you craft clear, grounded talks that reflect your thinking without needing to sound like anyone else.

See what working together looks like

Organizational Consulting

Resilience work is both technical and deeply human. It’s shaped by how your teams communicate, feel safe to act, and learn under pressure, not only by what’s automated or redundant.

Even high-performing teams can feel stuck: on-call feels unsustainable, incident roles are unclear, or learning gets lost after an incident. These challenges are beyond individual skills, they’re often rooted in structural or cultural gaps.

I partner with engineering orgs to strengthen how they respond, reflect, and build. That might look like:

  • Designing incident workflows that scale with your org

  • Training teams in reliability practices that fit your context

  • Helping you build cultures of trust, learning, and accountability

My work is based on years of experience leading SRE teams, coaching engineers, and supporting large-scale incident response. Together, we’ll shape ways of working that support both your people and your systems especially under pressure.

Learn how I support teams and organizations

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    Authentic Coaching

    Trained with Non-Violent Communication

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    Systems Thinking

    The whole is greater than sum of its parts.

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    Mental Health Advocate

    Burnout is really hard (been there!)

Testimonials

  • Her ability to implement and lead incident review programs has transformed how teams learn from challenges.

    Jamie Hannaford, Senior Engineering Manager, Datadog

    I had the pleasure of managing Busra and watching her consistently deliver impact across engineering teams. She is a hardworking and insightful leader who excels at connecting with stakeholders and driving meaningful improvements in incident management.

    Busra has a proven track record of designing, leading, and delivering high-quality incident training programs that empower teams to respond effectively.

    Her ability to implement and lead incident review programs has transformed how teams learn from challenges, fostering a culture of continuous improvement and resilience.

    Beyond her technical expertise, Busra has a unique talent for aligning business needs with human priorities. She understands how to streamline operations, improve workflows, and create sustainable processes that help teams thrive.

    Any organization looking to strengthen its incident management, training, or operational efficiency will greatly benefit from working with Busra.

  • She created a space where I could explore, learn, and build my own path.

    Uyen Nguyen, Software Engineer, Google

    I'm really thankful for the mentorship I've received from Busra. From the early days of my software engineering career, she has consistently helped me shape my understanding of professional growth and career direction, while ensuring I maintained a healthy work-life balance.

    She achieved this through her remarkable ability to listen attentively and empathetically, allowing me to comfortably articulate my interests, challenges, and questions. From there, she helped me develop practical solutions.

    Busra's exceptional communication skills, characterized by genuine empathy, are what make her such a trusted and supportive mentor to me.

  • Busra is a constant and supportive ally in making real change happen.

    Jamie Luck, Senior Site Reliability Engineer, Datadog

    Busra is the type of engineer and leader who improves everything she touches. She brings technical depth around large-scale systems and automation.

    She's highly skilled at understanding trade-offs, especially when they involve the intersection of human and technical complexity.

    Busra is highly empathetic, focused on delivering processes that meet business goals without compromising individual and team sustainability.

    She is a direct and intentional communicator, unafraid to have hard conversations or challenge authority when necessary.

    If you're facing a thorny technical or organizational problem, Busra is a constant and supportive ally in making real change happen.

  • Busra's mentorship has been invaluable in my growth.

    Teodora Trposka , Product Manager, SAP

    We've worked closely on various aspects of career development: interview preparation, salary negotiations, career progression, and work-life balance.

    Her superpower is her ability to deeply connect, bringing out your best work while ensuring your well-being never takes a back seat.

    Beyond career development, Busra offers valuable insights on leading with both empathy and frankness, navigating corporate environments, and collaborating effectively across teams.

    If you’re looking for an experienced mentor who takes a tailored approach to your needs and helps you achieve ambitious goals, I highly recommend working with her.

  • Busra empowers you to grow beyond your limits, with confidence.

    Alessandro Secco, Senior Software Engineer, Datadog

    I can't express enough gratitude for how she cultivated my self-confidence by consistently pushing my limits in such good ways. She has a natural ability to empower others —simply through her words— making sure their strengths are fully recognized and understood.

    Busra is a solid leader with exceptional people management and relational skills, both uncommon and invaluable.

    I cannot recommend Busra enough to work with!

Get in Touch!

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Schedule an 1:1 introductory session with me to see how we can work together.